An upgrade to the Pick ‘n Save store on University Avenue in Shorewood Hills has been completed and will allow customers to order groceries on-line, something that other major grocery retailers in the Madison market have been offering for, in some cases, years.
The store does not offer delivery but is using ClickList, Kroger’s e-commerce ordering system. Kroger is the parent company of Roundy's, a Milwaukee-based grocery company that operates dozens of Pick'n Save and Metro Market stores in Wisconsin. Once an order is placed, items will be selected in-store by ClickList workers and held in a temperature controlled environment until the customer arrives for pick-up and payment. When the customer pulls up to one of the designated ClickList parking spots, their items will be loaded into their vehicle.
“The feedback from customers who have used ClickList has been overwhelmingly positive since our initial launch,” said Hyland. “The ClickList e-commerce platform gives us the opportunity to continue to offer an easier, more convenient and fully customizable shopping experience.”
Other improvements to to the store includes new offerings like Top Slice pizza that can be baked in the store or cooked at home, and Cheddarheads Cheese Co. that offers cheese from around Wisconsin and the world. The store has also added Pacific Kitchen, a new in-store restaurant that offers made-to-order Chinese, Japanese and Vietnamese food including customized ramen, pho and stir fry.
The upgrades to the store are among the many improvements that Kroger has been making to Pick'n Save stores since purchasing Roundy's in 2016.